Call now and we give you a specific arrival window. Same-day service Monday–Friday 8am–4pm, with after-hours coverage through our partner network.
108 Google reviews Call Now — Get My Repair WindowNo surprise fees — the price we quote is the price you pay.
Same-Day Dispatch · Honest Arrival Windows · Licensed CCB #255748
Turn off the cold water supply valve — it's on the pipes above or beside the water heater. Turn it clockwise until it stops. This cuts off water flowing into the tank.
Gas water heater: turn the gas control valve at the unit to the Pilot position. Electric water heater: flip the breaker for the water heater to Off at your panel.
If water is pooling at the base, lay towels down but leave the pressure relief valve alone. A discharging PRV can release hot water — give it space.
Same-day dispatch Monday–Friday 8am–4pm. We give you a specific window — not a four-hour range. After-hours calls go through our trusted partner network; we'll tell you if that applies and what it costs before you commit.
We diagnose the problem and show you what we found — element failure, thermostat fault, failing PRV, or something else.
Written estimate before any work starts, priced by the job, not the hour.
If the repair is straightforward, we do it same visit. Trucks are stocked for the most common failures: elements, thermostats, anode rods, and valves.
If a part needs to be ordered, we'll walk you through your options — including temporary workarounds — before we leave.
Monday–Friday 8am–4pm; after-hours through our partner network
A specific time range, not a six-hour holding pattern
Stocked for the most common emergency failures — elements, thermostats, valves, anode rods
You see the price before we touch anything, priced by the job
Most emergency calls are resolved on the first visit
Permitted and inspected per Oregon code when required
Morgan founded and runs bluefrog from SE Portland. The business is woman-owned and LGBTQ-owned — a team that reflects the city we serve. When you call, you reach a local shop whose owner oversees every project, not a national dispatch center routing you to whoever's available.
We price by the job, not by the hour. You see a written estimate after diagnosis and before we touch anything — no overtime charges, no surprises. The number on the estimate is the number on the invoice.
Every technician works under Oregon CCB #255748. We pull the permit, schedule the inspection, and close it out — you don't have to coordinate anything. The work meets Oregon code and gives your home a clean paper trail.
We're listed on the Bradford White contractor finder, which means equipment from a manufacturer we know well. Your warranty stays intact the way it was written — not voided by an unlisted installer.
The team that shows up at your door.
Licensed · Background-checked · Portland-based4.9 average · 105 Google reviews
★★★★★
Awesome! Thank you so much. Was impressed with same day service and technician was professional and thorough. Will call for future plumbing/drain needs. Once again impressed with service. Both technicians very professional and I was happy and pleasantly…
★★★★★
I called Bluefrog Plumbing because my water heater was leaking. Eric called me right away and guided me on how to shut the hot water off. He then scheduled for the following day. He showed up on time and professionally dressed. Eric was very nice and his…
★★★★★
I had a pipe burst and called 8 or 9 places with zero luck — most couldn't help for 1 to 2 weeks. But Bluefrog's customer service went above and beyond to get me serviced the next morning, rearranging their schedule to help. The technician was prompt and got…
★★★★★
We had a mysterious hot water flow issue that a different plumbing company couldn't figure out, and Shae immediately solved it and fixed it same day. They were also able to get us in quickly, which I appreciated. Thank you so much!
★★★★★
Bluefrog Plumbing exceeded my expectations. They were able to schedule me the very same day for a water heater replacement, which I greatly appreciated. Eric arrived early, was professional and friendly, and got right to work. The installation was done with…
★★★★★
They solved a fairly complex problem the same day that I called them. They were courteous, prompt, and clear about costs and options.
Same-day dispatch Monday–Friday 8am–4pm — for a repair, calling by early afternoon usually gets you a same-day slot. After-hours and weekend calls go through our partner network; availability varies, and we'll tell you timing and any added cost before you commit.
Yes — it's safe and helps. For the water supply: find the cold water inlet valve above or beside the unit and turn it clockwise to close. For gas units: turn the gas control dial to Pilot. For electric units: flip the water heater breaker at your panel. If you're not sure which breaker it is, leave it and let us handle it when we arrive.
Active water on the floor, a gas smell, or a discharging pressure relief valve: call now. Cold water only, no leak, no smell: you can schedule a morning appointment — your unit isn't going to worsen overnight. If you're unsure, call us and describe what you're seeing. We'll give you a straight answer.
The same as a scheduled repair — we don't charge a premium for same-day calls during business hours. You'll get a written upfront estimate after diagnosis, before any work starts. After-hours calls through our partner network may include a dispatch fee; we'll tell you that before anyone rolls a truck.
We serve most of the Portland metro area — typically within 20 miles of SE Portland.
Call Now — Get My Free Estimate
No surprise fees — the price we quote is the price you pay.
No overtime charges · Upfront pricing · Licensed CCB #255748
