Active leak right now? Call and we give you a specific arrival window. Same-day burst-pipe repair Monday–Friday 8am–4pm, with after-hours coverage through our partner network.
108 Google reviews Call Now — Get My Repair WindowNo surprise fees — the price we quote is the price you pay.
Same-Day Dispatch · Honest Arrival Windows · Licensed CCB #255748
Find the main shutoff — typically in the basement, crawl space, or where the supply line enters the house from the street. Turn it fully clockwise. This stops more water from flooding the home and gives you a finite amount of damage to deal with instead of an open faucet inside the wall.
Before you mop up, take pictures: the burst itself if you can see it, the wet spot on the wall or ceiling, the soaked baseboard, the puddle on the floor. Insurance adjusters need this. So do we, when we get there — it speeds up the locate.
Tell us what you see, where the water is, and whether the main is closed yet. We give you a specific arrival window — not a four-hour range — and tell you what to do until the truck pulls up.
We trace from the visible evidence — the wet spot, the stain, the dripping ceiling — back to the failure point. On a wall or ceiling cavity, we use thermal imaging on the suspect run to narrow the search before any cutting starts.
Once located, we close branch valves to drop pressure on just that line — the rest of the house can come back online while we work. If isolation valves don't exist or have failed, we add the closures the repair needs and tell you so before we cut.
Most bursts are a single-point copper or PEX repair: cut out the failed section, splice in a new piece with a code-compliant fitting, pressure-test the joint. We carry copper, PEX-A, push-fit, and compression fittings on the truck — the vast majority of bursts are fixed on the first visit.
When a section bursts, the water hammer that follows can stress nearby fittings. We re-pressurize the line, walk every accessible joint and fixture, and listen and look for the secondary leak that often shows up two days later if no one checks. Any new issue we find, we tell you about before we leave.
Before we wrap, you get a plain-English read on what burst, why, and whether the rest of the line is likely fine or worth replacing — written, with the numbers on both paths.
Monday–Friday with a specific arrival window — not a four-hour range
Trace from visible evidence, close branch valves to drop pressure on just the affected line, restore the rest of the house
Copper or PEX-A splice on supply lines using code-compliant fittings — most bursts are wrapped on the first visit
A single split on PEX or copper is a section repair. A first leak on aging galvanized is a credible signal that the line as a whole is at end-of-life — we give you both numbers (spot repair vs. partial or whole-line replacement) so you can decide
We pressure-test the repair, then walk accessible joints and fixtures listening for the secondary leak that water-hammer often produces nearby
We don't run water-extraction or structural drying — for soaked drywall, flooring, or insulation we'll point you to a Portland mitigation company we trust. The faster they're on it, the less the secondary damage
A clear written scope and itemized invoice your adjuster can review, with photos of the failed section if it helps the claim
You see the price before we start, priced by the job, not by the hour — no overtime surprises during business hours
1-year warranty on all repair labor
Morgan founded and runs bluefrog from SE Portland. The business is woman-owned and LGBTQ-owned — a team that reflects the city we serve. When you call, you reach a local shop whose owner oversees every project, not a national dispatch center routing you to whoever's available.
We price by the job, not by the hour. You see a written estimate after diagnosis and before we touch anything — no overtime charges, no surprises. The number on the estimate is the number on the invoice.
Every technician works under Oregon CCB #255748. We pull the permit, schedule the inspection, and close it out — you don't have to coordinate anything. The work meets Oregon code and gives your home a clean paper trail.
Every technician on our crew is a direct bluefrog employee — background-checked, Oregon-licensed, and accountable to Morgan personally. We don't route calls through a dispatch network or hand off to whoever's available. You'll get the right person for the job, not just whoever's next in the queue.
The team that shows up at your door.
Licensed · Background-checked · Portland-based4.9 average · 105 Google reviews
★★★★★
I had a pipe burst and called 8 or 9 places with zero luck — most couldn't help for 1 to 2 weeks. But Bluefrog's customer service went above and beyond to get me serviced the next morning, rearranging their schedule to help. The technician was prompt and got…
★★★★★
I had a great experience today with Bluefrog. I had a leaky valve on some very old piping. It only required a quick tighten but could have been a much bigger project given location and age. It was a quick fix and they did not charge me an arm and leg. I'll use…
★★★★★
They solved a fairly complex problem the same day that I called them. They were courteous, prompt, and clear about costs and options.
★★★★★
Very quick response and same-day fix; transparent about costs with guidance on how to care for system to reduce costs going forward; very courteous and thoughtful; highly recommend Daniel and the Bluefrog team!
★★★★★
The plumber (Eric) arrived on time. Quickly determined what the problem was and fixed it on the spot. Good communication. High quality work.
★★★★★
We had a mysterious hot water flow issue that a different plumbing company couldn't figure out, and Shae immediately solved it and fixed it same day. They were also able to get us in quickly, which I appreciated. Thank you so much!
Three things, in order. First: shut off the main water valve to the house — turn it fully clockwise. That stops more water from coming in. Second: photo the damage from every angle before you clean anything up; insurance adjusters need it and so do we. Third: call us. Tell us what you see, where the water is, and whether the main is closed. We'll give you a specific arrival window and walk you through what to do until the truck pulls up.
No — and we'll tell you straight what your options are off-hours. We work Monday through Friday 8am–4pm; after hours we route through our partner network. If you call us off-hours and you have an active leak, we'll tell you whether the partner network is the faster option for you that night, or whether shutting off the main and waiting for a morning slot is better — and what each costs before anyone rolls a truck.
Most homeowner policies cover the damage caused by a sudden burst — water-damaged drywall, flooring, ceilings, contents — but not the repair of the pipe itself, and most exclude slow leaks that have been ongoing. The fact that the burst is sudden and the date is documented works in your favor on the claim. We're happy to write up a clear scope and itemized invoice that your adjuster can review, and to include photos of the failed section.
Most single-point bursts on accessible runs are repaired in 1–3 hours from arrival. Once the burst is located and isolated, the rest of the house often comes back online before the repair is finished — only the affected branch stays off. If the burst is behind a wall or ceiling that needs to be opened, the locate adds time but the repair itself is usually still same visit. Bursts on aging galvanized supply piping are the case where we may recommend replacing more than just the failed section; we tell you before we start what that decision looks like.
No — water extraction, structural drying, and mold remediation are a different trade with specialized equipment. The job we do is locating the burst, repairing the line, and pressure-testing the result. For the cleanup we'll pass along a referral to a Portland mitigation company we trust. The faster mitigation is on-site after the leak is stopped, the less secondary damage you end up with — so it's worth lining up while we're still there.
No — drywall patching, mudding, sanding, texture, and paint is a different trade with its own skill set. We make access cuts as small and clean as the repair allows. Most homeowners handle the patch themselves or hire a painter to close it out; if you'd rather hand it to a drywall finisher, we're happy to pass along a referral. Either way, we tell you exactly where the openings will be before any cutting starts.
We serve most of the Portland metro area — typically within 20 miles of SE Portland.
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No surprise fees — the price we quote is the price you pay.
No overtime charges · Upfront pricing · Licensed CCB #255748
